The Golden Headset Award went to the Top 10 Appointment Centers who set the bar for customer excellence! These teams shine with positive, professional tones that make every caller feel welcome. They know the company’s products and services inside and out, listen with empathy, and confirm details with accuracy. They go the extra mile—offering move-up appointments, ensuring customers reach the right place, and wrapping up calls with clarity and care. Even when placing customers on hold, they show respect with proper etiquette and check-ins. These winners don’t just answer calls, they deliver WOW! service, every time!
If YOU would like to experience what "Golden Headset" customer service is like, firsthand, give us a call to schedule your free HOME ENERGY AUDIT! One of our award winning customer service specialists would be glad to help make your home more comfortable year round!